Terms & Conditions

Terms and Conditions

Welcome to Anke East Africa. By using our website and purchasing our products, you agree to comply with the following terms and conditions. Please read them carefully before making any purchase.

1. General

   • These Terms and Conditions apply to all transactions made on our website.

   • We reserve the right to update or modify these Terms at any time without prior notice.

2. Products & Warranty

   • Consumer Electronics and Home Appliances are covered under different warranty periods, confirmed at the time of purchase.

   • Warranty does not cover broken screens or non-product-related issues.

3. Pricing & Payments

   • Prices are subject to change without notice.

   • We accept various payment methods, including credit/debit cards and mobile money.

4. Returns & Refunds

   • Returns are accepted only for defective items covered under the warranty.

   • Customers must provide proof of purchase to process returns.

5. Liability

   • We are not responsible for damages caused by improper use of our products.

   • Customers are responsible for ensuring their purchase suits their intended use.

6. Contact Us

   • For inquiries, reach out via:

     • Phone: 020-784 3008 / 011 5444 444

     • Email: anke@anke.co.ke

     • Address: Atlantis Business Park, Off ICD Road, Nairobi.