Shipping Locations

• We deliver products across East Africa.

• Delivery availability may vary based on location and product type.

Shipping Costs & Timeframes

• Shipping costs depend on the destination and size of the product.

• Estimated delivery times will be provided at checkout but are subject to external factors like weather and carrier delays.

Order Processing

• Orders are processed within 1-2 business days after confirmation.

• Once shipped, customers will receive tracking details via email or SMS.

Delivery Issues

• If an order is delayed beyond the estimated timeframe, please contact customer service for assistance.

• In case of a lost package, we will work with the courier to resolve the issue.